Standard check-in begins at 3:00 PM.

Early check-in may be available depending on room availability and housekeeping completion and cannot be guaranteed in advance. Please contact the front desk on the day of arrival to check availability.

When available, early check-in fees are:

Private Ensuite Rooms: $25 + tax

European-Style Private Rooms: $15 + tax

Hostel Dorms: $10 + tax

Early check-in fees are separate from room charges and any required security deposit.

Yes. A refundable security deposit is required at check-in in addition to the cost of your stay.

Private ensuite rooms: $100 deposit

European-style private rooms: $75 deposit

Hostel dorm beds: $50 deposit

Security deposits are refundable after check-out, provided there is no damage to the room or property and all hotel policies have been followed.

Please plan for the deposit when you arrive, as it is required to complete check-in.

The Gardner is located in the heart of Downtown El Paso, surrounded by restaurants, bars, entertainment, and local attractions. Like any lively downtown neighborhood, street and nightlife noise may be noticeable at times, particularly on weekends and during special events.

We provide complimentary earplugs at the front desk for guests who prefer a quieter night's sleep. And while you're here, don't forget to show your Gardner room key at participating neighboring businesses to enjoy exclusive guest discounts.

As a historic Downtown El Paso hotel, The Gardner has limited on-site parking. We offer two complimentary parking spaces on a first-come, first-served basis.

Metered street parking is available around the hotel and is free overnight from 6 PM to 8 AM, Monday through Saturday, and all day Sunday. A paid parking lot is also available approximately a two-minute walk from the hotel.

Our front desk is happy to help you find the best parking option when you arrive. Click Here for more information on parking and getting around.

Our European-style rooms give you the privacy of your own guest room while sharing clean bathrooms located conveniently in the hallway.

These rooms are completely private and are not hostel dorms. They offer a great option for travelers who want their own space without needing a private ensuite bathroom.

Each European-style room also includes an in-room sink for added convenience.

When you book a private room at The Gardner, the entire guest room is yours. Choose from a traditional private ensuite room with its own bathroom or a European-style private room with shared bathrooms located in the hallway.

When you book a hostel dorm, you are reserving an individual bed in a room shared with other travelers. Dorm guests also share bathroom facilities and have access to our common guest spaces.

Not sure which option is right for you? Our front desk is happy to help you choose.

Yes. Hostel dorm accommodations at The Gardner are intended for short-term travelers.

Hostel guests must provide a valid passport or have a confirmed online reservation to stay in one of our shared dorms.

Hostel stays are limited to a maximum of 14 nights within a one-year period. After reaching the 14-night hostel limit, guests are welcome to continue their stay by booking one of our private rooms, subject to availability.

These requirements apply specifically to our shared hostel dorms and do not apply to guests booking private rooms.

No. As a historic building dating back to 1922, The Gardner does not have an elevator. Guest rooms are located on upper floors and are accessible by stairs.

If stairs may be a concern during your stay, please contact us before booking so our team can help determine whether we have an accommodation that will work for you.

Yes. Registered guests have access to our self-service kitchen, located in the shared guest area. The kitchen includes space for preparing meals and storing groceries during your stay.

Because the kitchen is shared with other guests, we ask everyone to label their food, clean up after themselves, and help us keep the space ready for the next guest.

Yes. The Gardner has coin-operated washers and dryers available for guest use. Laundry facilities are located in our shared guest area.

Please check with the front desk if you need directions or assistance.

The Gardner is located in the heart of Downtown El Paso, at 311 East Franklin Avenue, within walking distance of many downtown restaurants, bars, attractions, and entertainment venues.

We’re easily accessible by car, rideshare, taxi, and public transportation. If you’re arriving from El Paso International Airport, our front desk is happy to help with directions or transportation information.

Click here for directions to The Gardner.

Limited luggage storage is available for registered guests, subject to space and availability. Overnight storage is $10 per bag, per night and must be arranged with the front desk. Because storage space is limited, we recommend making other arrangements for extended luggage storage whenever possible.

For the safety and security of everyone staying at The Gardner, access to guest rooms and guest-only areas is limited to registered guests.

If you would like to meet with someone who is not registered at the hotel, please speak with the front desk. Our team can let you know which common areas are available and any applicable visitor guidelines.

All overnight guests must be registered with the front desk.